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RETURNS POLICY

We have a 10-day return policy on defective items only. You will have 10 days after receiving your item to request a return. To initiate a return, please contact info.zentrap@gmail.com with a photo of your defective item.  Once your item has been evaluated and is determined damaged or defective, further instructions on return shipping label, etc. will be provided.


If you have received a damaged item or the incorrect item, please contact info.zentrap@gmail.com to have this resolved.

Privacy Policy: Return Policy

SHIPPING POLICY

For all products, shipping price and details are calculated/determined at time of checkout based on the product and region you live. Estimated delivery time information will be provided at checkout for selected item. Order confirmation, tracking information, and carrier details will be provided through email after order has been purchased and fulfilled. If you have questions about the shipping of your order, or status contact us at info.zentrap@gmail.com

Privacy Policy: Return Policy

PRIVACY POLICY

Your Data is Secure

Protecting your private information is our priority. This Statement of Privacy applies to www.zentrappers.com , and Zen Trap LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Zen Trap LLC include www.zentrappers.com and Zen Trap. The Zen Trap website is a ecommerce site. By using Zen Trap website, you consent to the data practices described in this statement.


Collection of your Personal Information

In order to better provide you with products and services offered, Zen Trap may collect personally identifiable information, such as your:

  • First and Last Name

  • Mailing Address

  • E-mail Address

  • Phone Number


If you purchase Zen Trap’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.


We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; € submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.


Use of your Personal Information

Zen Trap collects and uses your personal information to operate and deliver the services you have requested.


Zen Trap may also use your personally identifiable information to inform you of other products or services available from Zen Trap and its affiliates.


Sharing Information with Third Parties

Zen Trap does not sell, rent or lease its customer lists to third parties.


Zen Trap may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Zen Trap may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Zen Trap, and they are required to maintain the confidentiality of your information.


Zen Trap may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Zen Trap or the site; (b) protect and defend the rights or property of Zen Trap; and/or (c) act under exigent circumstances to protect the personal safety of users of Zen Trap, or the public.


Tracking User Behavior

Zen Trap may keep track of the websites and pages our users visit within Zen Trap, in order to determine what Zen Trap services are the most popular. This data is used to deliver customized content and advertising within Zen Trap to customers whose behavior that they are interested in a particular subject area.


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Zen Trap. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Zen Trap website.


Use of Cookies

The Zen Trap website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.


One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Zen Trap pages, or register with Zen Trap site or services, a cookie helps Zen Trap to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Zen Trap website, the information you previously provided can be retrieved, so you can easily use the Zen Trap features that you customized.


You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, buy you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Zen Trap services or websites you visit.


Security of your Personal Information

Zen Trap secures your personal information from unauthorized access, use, or disclosure, Zen Trap uses the following methods for this purpose:

  • SSL Protocol


When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.


We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.


Right to Deletion

Subject to certain exceptions set out below, on a receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.


Please note that we may not be able to comply with requests to delete your personal information. If it is necessary to:

  • Complete the transaction for which the personal information we collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of your ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

  • Comply with the California Electronic Communications Privacy Act;

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

  • Enable soley internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.


Children Under Thirteen

Zen Trap does not knowingly collect personally identifiable information from children under the age of thirteen, you must ask your parent or guardian for permission to use this website.


E-mail Communications

From time to time, Zen Trap may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.


If you would like to stop receiving marketing or promotional communications via email from Zen Trap, you may opt out of such communications by replying STOP or clicking on the UNSUBSCRIBE button.


Changes to this Statement

Zen Trap welcomes your questions or comments regarding this Statement of Privacy. If you believe that Zen Trap has not adhered to this Statement, please contact Zen Trap at:


Zen Trap LLC

Email Address:

Info.zentrap@gmail.com


Effective as of April 26, 2022

Privacy Policy: Privacy Policy
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